Privacy Policy

Privacy Policy

Last Updated: September 8, 2025

Welcome to Wear Wave Studio! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

1. Information We Collect

When we say "personal information," we mean any information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on your interaction with our services and as permitted by law:

  • Contact Information: Name, billing/shipping address, phone number, and email address.

  • Payment Information: Credit/debit card details, transaction data, and payment confirmations.

  • Account Information: Username, password, preferences, and account settings.

  • Order & Transaction Data: Items viewed, added to your cart, wishlisted, purchased, returned, or exchanged.

  • Communications: Details you share when contacting customer support or other inquiries.

  • Device & Usage Data: IP address, browser type, operating system, and website interaction data collected via cookies and similar technologies.

2. How We Collect Your Information

We may collect personal information from:

  • Direct interactions: When you create an account, place an order, or contact us.

  • Automatic data collection: Via cookies, analytics tools, and tracking technologies when you use our site.

  • Service providers & partners: Such as payment processors, shipping companies, and advertising partners.

  • Third parties: If you engage with our content on platforms we do not control (e.g., social media).

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our services: Process orders, manage accounts, arrange shipping, handle returns, and personalize your shopping experience.

  • Marketing & Promotions: Send you special offers, newsletters, and product recommendations based on your interests.

  • Security & Fraud Prevention: Detect and prevent fraudulent or unauthorized activity.

  • Customer Support: Respond to your questions, requests, and complaints.

  • Legal Compliance: Fulfill legal obligations or respond to lawful government requests.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With Shopify and vendors that help us operate our store (e.g., payment processors, shipping companies).

  • Marketing Partners: To deliver relevant ads and promotions, based on your preferences and browsing behavior.

  • Business Transactions: In connection with mergers, acquisitions, or asset sales.

  • Legal & Safety: To comply with legal obligations or protect the rights, property, or safety of Wear Wave Studio, our customers, or others.

5. Relationship with Shopify

Our store is hosted on Shopify. They provide the e-commerce platform that powers our website and may collect or process your information to improve their services.

To learn how Shopify handles your data, visit the Shopify Privacy Policy.

6. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our services are not directed to children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from them. If we learn that we have collected data from a child, we will delete it promptly.

8. Data Security & Retention

We use industry-standard measures to protect your personal information. However, no method of transmission over the internet or storage system is completely secure.

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

9. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access / Know: Request a copy of the personal information we hold about you.

  • Delete: Ask us to delete your personal information, subject to certain exceptions.

  • Correct: Request corrections to inaccurate information.

  • Opt-Out: Refuse targeted advertising or data sharing for marketing purposes.

  • Data Portability: Receive your information in a portable format.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

10. International Data Transfers

Your information may be transferred and processed outside of your country. If you are in the EEA or UK, we rely on recognized safeguards like Standard Contractual Clauses to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Wear Wave Studio
Email: support@wearwavestudio.com
Address: 7 Panorama Road, Calala, NSW, 2340, AU